UNFYD.SEEK

Smart Knowledge, Smarter Business.

benefits
Unified Knowledge Portal

Your Single Source of Truth

In a world where information is scattered across emails, folders, and tribal memory, UNFYD.SEEK, becomes the heartbeat of your enterprise knowledge.

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Multimedia Capability

Learning That Matches Every Mindset

Different learners absorb knowledge differently - and SEEK is built to support them all. From crisp videos and step-by-step infographics to detailed PDFs and interactive how-to articles, the platform brings every piece of information to life.

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Cognitive Search Engine

Find What Matters, Instantly

Forget endless scrolling and frustrating dead-ends. SEEK’s AI-powered Cognitive Search understands user intent, previous behavior, and conversation context to surface the most relevant results.

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Role-Based Access & Content Control

Role-Based Access & Content Control: Govern with Confidence

Not all knowledge is meant for everyone. With SEEK’s robust Role-Based Access Control and workflow-driven publishing, you decide who sees what-and who edits what.

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Seamless Omnichannel Integration

Knowledge, Everywhere

Why should knowledge live in silos when your customers and teams operate across channels?
SEEK integrates effortlessly with BOTs, Conversational AI platforms, agent desktops, websites, CRMs, and more.

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Mobile & Multi-Device Ready

Knowledge That Moves With You

Today's workforce is mobile-and so is SEEK. Whether it's a technician troubleshooting on- site or a remote support agent handling queries on the go, it ensures knowledge is available anytime, anywhere, on any device.

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Knowledge Access Microservice

Instant Answers, Seamless Support

Imagine your BOTs, virtual assistants, and live agents tapping directly into your knowledge base-instantly. With SEEK’s API-powered microservices, real-time knowledge retrieval becomes second nature, super chargeing self-service options, speeding up ticket resolutions, and erduceing the pressure on your human agents. Smart, scalable support is just one API call
away.

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With UNFYD.SEEK You Get

Rich media, richer learning, better outcomes.

Unified, Simplified & Amplified 
Interactions

Smart Work Anytime, Anywhere