UNFYD.FORUM
A Smarter Way to Connect, Co-Create, and Collaborate
Unified, Seamless Communication
From emails to calls, video meetings to team chats, everything lives inside one platform. Whether your agent is taking a customer call, collaborating on a report, or jumping into a video huddle-they can do it all without switching tabs.
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Closed-User Group Interactions
Build private communities or project-specific groups that allow secure and focused collaboration. Discuss strategies, share files, raise support tickets, and offer
feedback in safe, controlled spaces.
Integrated with Productivity Tools
Calendar syncing. File sharing. Task management. Real-time co-editing on documents. UNFYD.FORUM, doesn’t just support productivity-it weaves it into every conversation.
Cognitive Self-Service Capabilities
Using AI-driven sentiment and intent analysis, the platform helps agents and users auto-resolve queries, reducing dependency on support teams and making
operations more efficient.
Digital Communities for Every User Type
Whether it's an open community for users to explore your software or a closed forum for internal teams, UNFYD.FORUM, provides an inclusive space for:
• Asking product-related queries
• Sharing use cases and experiences
• Giving feedback directly to the brand
• Learning from peers and experts
• Participating in community-driven development
With UNFYD.FORUM You Get
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Consolidate Conversations
Create a space for Innovation
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Build a community culture within
