UNFYD - Leading Customer Experience Management Platform

our solutions

Deliver first mover outcomes with the powerful UNFYD.COMPASS Platform

Offer scalable customer and agent experiences with the powerful combinations of AI-driven technology and human interactions, optimized forthe digital-first era. Connect smartly with the people you serve.

Omnichannel campaign management with drip-campaigns & journey led automation

Multi-channel cross-social interaction platform with contextually powerful agent UI

Collaboration (co-browse -screenshare - annotate) on web - mobile engagements to guide customers

AI & Automation

Embrace the power of Gen AI power packed with UNFYD's digitized high-quality data , allowing you to predict engagement and fine-tune omnichannel customer journeys.

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Digital Customer Engagement

Forge lasting relationships with ‘Digital’ as your differentiator and leverage UNFYD's advanced technology to spearhead customer engagement and optimize omni-channel presence.

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Unified Communications

Engage, delight and serve customers where they are, creating coherence between expectation and reality.

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Omnichannel Bot

Leverage UNFYD's unified omnichannel platform and chatbot to engage in meaningful conversations, understand customer needs, provide fast resolutions, and drive conversions seamlessly.

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Workforce Engagement

Achieve a perfect balance between customers and employees through our workforce engagement tools unlocking the true potential of your employees.

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our trusted partner

OUR FRAMEWORKS

A Platform That Seamlessly Adapts to Your Industry & Process

We understand that every industry has unique needs. That's why our solutions are designed to seamlessly adapt to various industries, With our flexible and collaborative approach, we empower businesses across sectors to drive growth, efficiency, and customer satisfaction. Explore how UNFYD.COMPASS can transform your industry today.