It is the field service operations optimization tool that is integrated
with back-end operations, leading to advanced heuristics-based scheduling techniques. It does
streamline of customer communications offers users hugely impactful operational efficiencies.
UNFYD®TRACK enables geo-tagging through which oversight of field workers is improved. It provides validation of their precise geographic location, distance from the job site, and actual time of arrival. It can also alert when the worker travels outside of a prescribed area.
Mitigates the complexity of meeting growing customer demands and aggressive service delivery levels
Enables customer segmentation through grouping the customers into segments based on geographical location, type of service, time since last job etc. to execute targeted communications.
Transmits digital forms containing everything your technicians in the field need to know about their next job.
Allows precise scheduling, so that more time can allocated for high-priority or last-minute service requests.
Automates the creation of reports for reorder and stock usage and generates multiple order to different suppliers.