The measurement of customers views through surveys and feedbacks is driven
by
UNFYD®POLL. It is an omni-channel feedback platform, configurable for each
process-line
separately.
It allows business to gain insight over their customer experience in the form of feedbacks and
survey. UNFYD®POLL helps businesses to run polls across various channels where the
business is
present and plan their market strategy accordingly.
Flexible survey design that allows to develop and manage survey with ease. create survey as per type and business requirement
Multimode design capability helps business to design surveys as per requirement with multiple formats i.e. smartphones, website etc.
Omnichannel routing enables intelligent routing of surveys to target audience for which the survey is executed