UNFYD®FSM

To enable visibility for businesses on those activities that occur outside the four walls UNFYD®FSM comes in action. It is the Feet on Street Management platform that helps businesses in robust planning and scheduling capabilities to providing the ability to adapt to changes throughout the day, it avoids the frustration and cost of wasted time and inefficient activities. UNFYD®FSM facilitates task coordination with a dynamic scheduling engine that handles all the various planning and scheduling variables and dependencies. It takes the decisions out of the hands of a manual dispatch environment and automates the key tasks.

Features

Enables offerings in real-time, two-way communication, schedulers and service teams can respond quickly to dynamic circumstances

Simplifies management of the complete field service life cycle, including the equipment, work orders, labor, returns, contracts, and projects.

Enhances efficiency for technicians by sending everything needed to deliver timely and effective service on their mobile device

Consolidates all FSM activity in a single tool to promote greater data and decision accuracy.

Resource optimisation through automation of assignment and routing of field personnel